Questions about your order ?
We want you to LOVE your experience with BELOVED ! If you have any questions / concerns regarding your order or an order you'd like to place feel free to email us at email@example.com or via any of our contact buttons.
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Returns and exchange details
** Buyers are responsible for any customs and import fees / taxes that may apply. I am not responsible for delays due to customs.
** I cannot be held responsible for lost OR stolen packages, although I will do my best to work on this with you, should this problem happen please contact me.
**My shipping is automatically calculated. Rocks are heavy and fragile therefore more to ship than most items. Sometimes the calculated shipping can be a bit off especially for international orders. If you feel yours is especially odd please reach out to me and I will do my best to get it as low as possible. I always refund shipping overages over $3 dollars.
** We reserve the right to adjust shipping carriers / services to offset any difference in cost .
Additional policies and FAQs
.:. If a stone does not have a photo of the back you can expect it to be either a rough stone back or flat
.:. Please note that by purchasing from my shop you have acknowledged & agreed to all of my shop policies.
.:. For legal reasons I am in no way promising that the crystals I am selling can cure any ailments, I also do not make any guarantees that they will provide you their descriptions.